Privacy
Privacy policy.
Plain-language summary of how we handle your personal information.
What we collect
Only what you type into our enquiry forms: your name, email address, and your message. Depending on the form, you may also give us a phone number, company name, destination, travel month and number of travellers. We don’t take bookings or payments through this website.
Why we collect it
To reply to your enquiry and to arrange the travel you ask us about. We don’t use your details for anything unrelated and we don’t sell them.
How it’s handled
Your enquiry is emailed to our team. A copy is also kept in a private log on our web server so that an enquiry isn’t lost if email fails. Our website doesn’t use analytics or advertising trackers, and doesn’t set cookies. To limit spam, the forms briefly record a request time and your IP address, which are discarded after a short period.
To arrange travel for you, we may later share the details you give us with airlines, hotels and other travel suppliers. We’ll only do that with your knowledge, to carry out what you’ve asked us to arrange.
How long we keep it
We keep enquiries for as long as needed to deal with them and meet our obligations, then delete them.
Access and correction
You can ask to see, correct or delete the personal information we hold about you, or raise a privacy concern, by emailing . We’ll respond as soon as we reasonably can. You may also contact the Office of the Australian Information Commissioner (oaic.gov.au).
Last updated November 2026.